Spare the fairies

The Girls’ Book of Flower Fairies. Cicely Mary Barker. Copyright Frederick Warne. Publisher: Penguin. Figure that out.

I was instantly infatuated with Cicely Mary Barker’s illustrations of the flower fairies — all 120 of them, from the Acorn Fairy to the Zinnia Fairy. I mean, who wouldn’t be? (Don’t answer that.)

The original Flower Fairies books by Cicely Mary Barker date from 1923-1948, and were “re-originated” by Penguin in 1990. I think that means the new books are beautifully produced in the original styles, with a velvety hard cover and pages artificially yellowed and foxed. But the activities pages have photographs of modern children and modern tools like pinking shears and staplers. So this is rather a strange concoction.

My product tester, Elsie, is almost five. She was utterly bored by the stories, and I don’t blame her. American fairies lead boring lives and any naughtiness is miniscule, any conflict resolved by a little chat.

She didn’t even pay much attention to the illustrations: I was the one who drooled over those in an initial fit of nostalgia. Then I found myself hankering after Arthur Rackham: his fairies are so much more complex, and they draw you up and away into mysterious worlds. Cicely Mary Barker’s fairies are very down to earth — though adorable, of course.

Elsie went crazy over the activities. She wanted to do stuff, and we worked our way through fairy gardens, fairy meals, fairy picnics, fairy beads, fairy wings, fairy garlands and lavender sachets and all the rest. I came to dread the demand for the next activity.

The flower fairies are now a product empire with t-shirts, “fashion accessories”, dolls and toys. But you can’t tame fairies. I’m thoroughly confused.

How is the internet changing literary style?

Caleb CrainHow is the Internet changing literary style? asks Caleb Crain on Steamboats are ruining everything. It’s a leisurely, literary, philosophical talk transcribed. So why would I ruin everything by paraphrasing? I’ll just quote a bit.

Crain writes a lot for the New York Review of books. Enjoy.

What styles do thrive on the internet? I’ve kept a blog for several years, and although its readership is tiny, I of course notice when the hits rise and fall. I seem to get more readers when I post frequently, when I write about people or topics in the headlines, when I have been drawn into a conflict, and when I write something that speaks to a self-image that a group of people share. Over the years I’ve gradually revealed more personal details; I still reveal very little, comparatively, but enough to entitle me to say that I feel a tug there, too.

Quick, quick! Boldly enter New Zealand’s Plain English Awards

applause signDo not hesitate, as they say. To enter.

If you care about plain English, you never think your web content is good enough.

But hey, it’s probably way better than most! Maybe some of your organisation’s web content is really rather good. You may be suffering from ultra-sensitivity. Why? Because you care about clear communication. Because you know about plain English.

Applause, applause!

If you care, enter your own or somebody else’s web content in the amazing annual award ceremony for New Zealand’s Plain English awards. They honour those who write plain English. Kevin Milne of Fair Go will once again be the MC, and the winners inevitably get great media coverage.

Heaps of entries = a howling success.

10 facts about New Zealand’s Plain English Awards

    1. Entries close in two weeks, on 28 July 2008.
    2. Most people don’t think they are good enough to enter — so seize the advantage!
    3. No entry has ever been perfect — perfection is not possible.
    4. The judges are impressed by effort and delighted by every clear
    document.
    5. The only documents publicly criticised are those in the BrainStrain
    award.
    6. You can enter a document, a web site — or just a single sentence.
    7. You can enter other people’s work in People’s Choice (category 5).
    8. Entry is free, because a sponsor now covers the expenses.
    9. The premier prize is worth $10,000.
    10. The awards are a not-for-profit event hosted by the WriteMark Plain
    English Awards Trust.

Read more, then send in an entry

Search Engine Boot Camp in Auckland

What a week!
Yesterday, two days after the Presentation Zen workshop, I went to
Search Engine Boot Camp in Auckland.

I enjoyed this conference and hey, it was at the Hilton on Auckland Harbour. The views! The beef fillet!
Now, I know this blog entry looks like a boring and dutiful list of presentation topics, which you could have got straight from the Search Engine Boot Camp site. My perhaps too subtle intention is to show how the focus of search engine optimisation has changed in the last six years:

  • from free to paid search results
  • from one-way PR manipulation to managing unpredictable swarms of public opinion on Web 2.0
  • from trying to outwit search engines to saying thanks for all the help.

It’s still the wild west out there, so it’s still a lot of fun. SEO is no place for the faint-hearted. Go Barry!

I was quite startled at the shift in audience and focus since the first time I’d presented at a Search Engine Strategies conference in Sydney 2002.

Sydney 2002: the audience was largely male, the industry was packed with cowboys, and people kept asking,

Yes I know you have to you say that but really, (nudge nudge wink wink) what dirty little trick will get my business straight to the top of search results?

What did we talk about in 2002? If I remember rightly — and why would I? — there were sessions on the differences between the major search engines and directories. (Remember Excite? Inktomi? This was before they all started swallowing each others’ tails.) Metatags for sure. Spammy things. And many topics related more to web content management than SEO.

In 2008, worlds away. Despite this being a boot camp, the audience was highly professional, and nearly half were female, I reckon. One of the bad boys had hung up his spurs, but he still had a glint in his eye, and Barry Smyth still kept things trotting along.

Only two of our topics straddled the last six years: SEM Fundamentals (Paul Webster, Google) and Copy writing for SEO (my topic, naturally). Even Researching keywords and Building search-friendly websites are topics that have necessarily changed along with tools and technologies.

Sense the larger changes, but. Several speakers dealt with aspects of paid search, including Writing Ads that convert. A Google Analytics Workshop from Rod Jacka, Panalysis showed us the wonders of some free Google webmaster tools: why try to outwit Google when Google is the optimiser’s best friend?

The impact of Web 2.0 on search engine marketing is enormous, and Boot Camp tackled the topic head on.

  • Simon Young of iJump talked about using social media to promote your visibility in search results.
  • Jason West of WebSalad discussed reputation management: it’s no longer a case of one-sided self-promotion, but of damage control when other people push your name to unwanted prominence in search results.
  • I missed a session on optimising for Web 2.0 technologies but I bet that was interesting too.

Link Building Fundamentals (Jason West, WebSalad) is a topic that has largely outgrown its dubious past. Universal Search and Local Search (Jacqui Jones, Netconcepts) and The Best SEO Practices for Mobile & Local Search are two more talks I missed.

Check out the agenda while it’s still online. And next time there’s a Search Engine Boot Camp near you, enlist if you are half interested.

1,2,3,4, presentation, presentation

garrreynolds-goes-analog

Presentation Zen came to Wellington last Tuesday.
Garr Reynolds epitomises the dream presenter, in theory, example and practice.
This was a mini-webstock event. Lucky us!

Garr’s greatest gift may be stating and showing the blindingly obvious in a manner so clear, so cool that we could not fail to read, hear, learn and inwardly digest it.

People simply cannot listen to a speaking voice and read at the same time.

Well, we can try, but fat chance of the audience absorbing either message. It follows as the night the day that the accepted style of slide presentation is utterly ludicrous. Why do we display words to an audience and simultaneously talk to them? This is as silly as trying to feed a baby and cut its hair at the same time.

If we say the same thing as the written words, that’s pointless redundancy. If we say something different, the audience will struggle to absorb either message.

Powerpoint’s original developers intended it to display images only. Good idea.

This penny-dropping fact has interesting implications for training courses developed in Flash with audio. We are pondering them this week.

Garr stressed that there is no one perfect presentation style, but that the idiosyncratic is precious. He showed video snips of wildly diverse presenters. A shy technical man who displays huge isolated kanji in sync with his speech. A stomping ranting demanding bully. And so forth. I felt relieved to get “permission” not to become bland. So in an exercise, our hugely brainy group of nine world leaders demonstrated a Punk style of presentation complete with immortal lyrics:

1, 2, 3, 4
Listen listen
Definition
Listen listen
Repetition, Repetition, Repetition… (or something).

Image from PresentationZen.com: a great blog by Garr Reynolds.

Webstock logo

In praise of reading

Migraine aura.
Last week I had a 5-day migraine, or maybe that was 6 migraines in 5 days. That’s my annual allowance in a single week.

I tell you not to gain sympathy (oh all right, if you insist) but because it reminded me just how amazing our faculty of sight is. And especially the gift of reading. I bang on about accessibility all the time, but the problems for me personally are largely hypothetical. In real life, I can usually read and write. How marvellous is that?

But last week text splintered into bits and bobs, holes appeared in paragraphs, book pages pulsed with yellow and grey polka dots, staircases and shells and sparkling diamonds competed for my attention, and I could not fixate on more than one word at a time.

And although I am a gun touch typist, errors; ega appearing on mewhave i wort. [Sic: that was a demo.] I couldn’t recognise a typo if it jumped off the screen and bit me; it was just another blur. Moreover, the words I wanted were often just out of — what’s that word — stretch, beach, windsurfer, pie — reach!

Nothing new here, just the duration of that particular brain blitz in the experience of one of the world’s neurologically privileged. A migraine is a small stroke. We don’t like them.

But after my second visit to the GP I came away relieved that this was “only” a migraine. It passed. It got no worse. It’s not eye disease or a brain tumour. Which means this week I revert to reading with ease.

Lucky people like me take sight and reading for granted. Even so, it’s not easy reading on a screen. Computer work is the main cause of a heck of a lot of people’s migraines. I’m fine today, but super-sensitised, I dare say. I can still see glimmering patches of light and shadow on the screen, and those letters are not entirely still. I dare say our clever brains usually edit out these flaws.

When writing web content, have mercy on your readers. Orderliness and white space help us. So does conciseness. So I’ll stop now.

Selecting a patron… yay!

David Russell, Consumer advocate

When I was a kid I used to wonder what a ‘patron’ was. Having a patron for a voluntary organisation like the Girl Guides seemed gratuitious if not smarmy at the time.

So why am I grinning inanely today?

Plain English Power has a patron now, and we’re thrilled. The name David Russell represents something special to New Zealanders. David Russell is probably our all-time supreme consumer advocate, widely respected for a combination of fairness, commonsense, doggedness and courtesy. Oh yes: and of course clarity.

With such a patron, we hope everyone will instantly understand that Plain English Power is not the grammar police, but a determined campaign to get government to publish everyday information in language we understand.

Meantime people have been joining Plain English Power at the rate of about ten a day. Come on in! It’s free and there are no obligations. You just have to believe one commonsense thing before breakfast… Namely, that public information should be written in a way that is easy to understand.

Am I straying from the theme of Contented? Hardly, because truckloads of government information are published on the Web. Don’t get me wrong: many national and local government bodies make a strenuous effort to write plain English for the public. We just want that to become the norm.

A plain English lexicon kind to public servants

Plain English Lexicon
The invaluable Plain English Lexicon analyses 1200 words that occur frequently in British public-information documents. Which words will lay people understand? It’s not as simple as choosing 1-syllable words over 3-syllable words every time.

The lexicon draws on research evidence in the US ‘Living Word Vocabulary’ and the British National Corpus of 100m words. Each word has a plainer alternative, and many have a recommendation for use. A few examples below will give you the flavour. As you’ll see, the lexicon is realistic and practical, and entirely non-pedantic. It’s kind to the poor public servant caught between a rock (bureaucratic jargon, some of which is useful) and a hard place (a too-rigid interpretation of plain English).

    Accrue / be added to, gather / This is a hard word, and a hard word to replace without loss of meaning.
    acquaint (yourself with) / make familiar, find out about, read / ‘Please acquaint yourself with the details’ is not obscure but pompous: ‘please read…’.
    authority (local gov’t) / council, local council / For brevity, ‘local council’ is preferable to ‘local authority’, and ‘council’ stands better on its
    own than ‘authority’.
    axiomatic / self-evident
    chronic (illness) / lasting a long time / The difference between ‘chronic’ and ‘acute’ is often lost on patients.

Martin Cutts of the UK Plain Language Commission prepared this valuable resource.

NZ’s Plain English Power

Plain English Power


Would you like to join a brand new New Zealand network of plain English supporters? (Free.) We need you!
Please look at our goals.

If you want to join, please email me.

And say how you would like to be described, for example:

    Lesley Evans, artist
    John Smith, Wellington City Councillor
    James Cook, Maritime Services of NZ

Your name would then be posted on the site as a supporter.

Thank you for joining, I hope.

PS We have no intention of flooding you with emails. One every six months, maybe, if we have good news to report?

PPS Please spread the word. High numbers will bring traction
and action when we seek to influence government. So will group memberships.

Writers rooms are not tidy



The writing rooms of famous writers: see them on the Guardian web site. Bother Miriam Richardson for telling me about this page: it is fascinating. So this writer has just wasted an hour looking and reading about where other writers write. Want to waste some time? Call it writer’s research.